5 Steps to troubleshoot windows error 0xc00000e9 in HP laptop

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5 Steps to troubleshoot windows error 0xc00000e9 in HP laptop

HP Laptop Support

HP laptops are one of the most advanced devices available in the market today. But however, you may need HP Laptop Support as the devices are advanced you might face some technical issues with the device. One of the most common errors that you will face is the error 0xc00000e9. Despite its weird name Windows 0xc00000e9 is the most common error Windows user experience. It leads to a blank screen when you try to boot your operating system & doesn’t allow you to initiate. The error 0xc00000e9 is generally a hardware error pertaining to your BIOS settings.  When the HP printer is unable to connect to the laptop it gives the error 0xc00000e9. If you need help to remove this error, you can take help from the team of HP Laptop Support.

Below we will discuss some of the reasons & solutions that can be used to rectify the error 0xc00000e9. If any further assistance is required please contact the HP Laptop Service center.  

Reasons for the error 0xc00000e9 error in your laptop –HP Laptop Support

  •    One common reason for the error 0xc00000e9 is computer can’t communicate with the hard drive
  •    Another reason might be the SSD (Solid state-drive)  issue when installing Windows

Below are 5 steps to fix the simple error 0xc00000e9 in your laptop

There are some simple steps you can follow troubleshoot the windows error 0xc00000e9 in HP laptop. Below are the steps-

Check all the devices that are connected

The most common mistake might be the faulty connection to the external device that might give the error 0xc00000e9. To find if the fault is due to faulty connection please disconnect all the external device like a mouse, external keyboard, external hard drive, printer or any other device that is connected. Once the devices are disconnected please switch on the laptop to check if you are still getting the error 0xc00000e9.

Run a disk check

After disconnecting the devices is still you are getting the same error please run a disk check. To do the disk check please follow the below steps

  •    First please insert the OD installation disk
  •    Next reboot the laptop, restart the system
  •    Please choose the preferred language
  •    Afterward please click the “repair the computer”
  •    In the very next step you need to choose the OS system you need to repair in case there is more than one OS installed in the disk
  •    Next step, please click the “Open Command Prompt” from the “System Recovery Options” menuHP Laptop Support
  •    Now in the prompt please type “chkdsk/f”
  •    Now you will see that the tool will start scanning your laptop


Once you are done with all these procedures please restart the laptop to check if you are still getting the same error. If you are still facing the same issue please follow this very next step

Modify BIOS Settings

To make changes in the BIOS settings please follow the below steps

  •    The first step will be to restart the laptop. While you restart press F2, DEL or F10 key to enter the BIOS setting
  •    Next step will be you have to select the “Load Optimal Defaults” option
  •   The last step will be proceeding towards the hard disk setting configuration which is under the Advanced section. Next to that please configure the setting to either AHCI or IDE
  •    Once done please save the changes & restart the laptop again

If still, you are facing the same issue please follow these steps again

Update your drivers

The Windows error 0xc00000e9 might be a result of outdated drivers. Outdated drivers can cause a lot of errors and even crash the complete system. So, it’s very important that all the drivers should be updated.

Contact the experts from HP Laptop Support team

HP Laptop Support

All the above-mentioned steps should help you to rectify the error. But if you are still facing the same issue please contact the HP Customer Support center. Get advised by some of the experts.

HP Laptop Support

To take help from the HP Laptop Support team please contact them at the toll-free number and talk to the experts. The team is available 24/7 for help. They don’t have any hidden charges. You can also talk to the team and pay monthly or yearly charges for help.

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